Dear Seller,

This is the Seller Portal team.

Thank you for your continued support of the Galaxy Store Seller Portal.

As of January 26, 2021 (Korea Standard Time), Galaxy Store & Themes will no longer offer paid contents and in-app purchase items 

in the following countries:

ㆍAlbania

ㆍAzerbaijan

ㆍBahamas

ㆍBangladesh

ㆍIceland

ㆍMoldova

ㆍPakistan

ㆍUruguay

As a result, you no longer can distribute paid contents/applications or in-app purchase items in these countries. 

We will automatically exclude aforementioned countries from the list of countries where you distribute paid applications or in-app 

purchase contents. Please note that you can continue to distribute free applications in these countries.

We sincerely apologize for the inconvenience. 

If you have questions, select Seller Portal > Support > Contact us for inquiries.

Thank you.

Galaxy Store Seller Portal Team

Seller FAQs

Q: Will I receive a full settlement of revenue from 8 countries mentioned above?

A: Yes, the payment will be processed as per our regular schedule.

Q: Am I liable for refund requests from customers 8 countries mentioned above due to this change? 

A: No, there's no legal liability to refund customers from this service change.

Q: Do I have to remove these countries from the app distribution list in the Seller Portal? 

A: No, paid contents will automatically be removed from Galaxy Store in these countries.