Effective: 23/06/2022

Samsung Electronics Co., Ltd. (Data Controller) (“Samsung”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through the Samsung Galaxy Store Seller Portal website and its services and features (the "Seller Portal").

This Privacy Policy may be updated periodically to reflect changes in our personal information practices with respect to the Business Services or changes in the applicable law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by placing a notice on the Business Services or by emailing you, where appropriate.

Click on one of the links below to jump to the listed section:

What information do we collect?

How do we use your information?

To whom do we disclose your information?

What do we do to keep your information secure?

Where do we transfer your information?

What are your rights?

How long do we keep your information?

What third-party services do we use?

Cookies

Contact Us


What information do we collect about you?
We may collect various types of personal information in connection with the Business Services.

For example:
  • We will collect personal information that you provide, such as when you register for the Seller Portal or one the Seller Portal’s features including your Samsung Account (GUID), e-mail address (ID), password, country, name, gender, zip code, address, phone number, company, representative name, company address, and company phone number;
  • We collect payment account information (account number, account holder, bank information, and/or PayPal account) and information required to verify you and the account you receive payments, such as a copy of passport or ID card, a copy of business registration certification, proof of bank account and your date of birth (provided that once we verify you and/or the account such data is deleted immediately), in order to process settlement of sales;
  • We collect any communications you send or deliver to us; and
  • We will collect data about your use of the Seller Portal, including the time and duration of your use, as well as information stored in cookies that we have set on the Seller Portal.

How do we use your information?
We use information we collect for the following purposes:
  • to provide the Seller Portal and its services and features and to register or authenticate you;
  • to register, review and distribute your applications;
  • to proceed with payment settlement;
  • to analyze data from your sales contents and provide market data;
  • to provide customer support, including responding to your questions and requests;
  • with your consent, to inform you about new products and services or any events;
  • for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • to understand the way companies use the Seller Portal so that we can improve it and develop new products and services;
  • to provide maintenance services and to maintain a sufficient level of security on the Seller Portal;
  • to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities;
  • otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.

To whom do we disclose your information?
We will disclose your information internally within our business and the following entities, but only for the above purposes.

  • Affiliates: Other Samsung Electronics Group companies which we control or own.
  • Service Providers: Carefully selected companies that provide services for or on behalf of us. These providers are also committed to protecting your information.
  • Other parties when required by law or as necessary to protect our business: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.
  • Other parties in connection with corporate transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
  • Other parties with your consent or at your direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.
What do we do to keep your information secure?
We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Business Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.
Where do we transfer your information?
Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.
What are your rights?
Under the laws of some jurisdictions, you may have the right to request details about the information we collect about you, delete information collected about you, and to correct inaccuracies in that information. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.
How long do we keep your information?
We take reasonable steps to ensure that we retain information about you only for so long as is necessary for the purpose for which it was collected, or as required under applicable law.
Cookies
We use cookies on the Seller Portal. You can learn more about cookies by taking a look at our Cookie Policy here.
Contact
If you have any questions regarding this policy, please contact us at: appscsteam@samsung.com

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