Samsung Galaxy Store Seller Portal

Notices

Title: Tizen Watch Service Termination Schedule(update)

Date: 2024-08-07 01:13:33

Attached File

Hello! This is the Galaxy Store Seller Portal team.
Thank you for using Seller Portal and for your continued interest.

We inform you that we will be discontinuing Tizen Watch service on Galaxy Store. The termination of Tizen Watch service will proceed according to the schedule below; after September 30th, 2025, Tizen Watch service will be completely suspended. Please refer to schedule and details below.

■ Tizen Watch Service Termination Schedule

Schedule	Contents
September 30th, 2024	Suspension of Tizen Watch paid content sales and new downloads
November 30th, 2024	Settlement of Tizen Watch paid content sales
June 25th, 2025	Suspension of new downloads for Tizen Watch free content
September 30th, 2025	Suspension of re-downloading of pre-purchased content from Galaxy Store and termination of Tizen Watch service

■ Details

Schedule	Contents
~ September 29th, 2024	Please change For Sale status of Tizen Watch paid content to Free Content or Suspended
September 30th, 2024	Tizen Watch paid content with For Sale status will be changed to Suspended
May 31th, 2025	All Tizen Watch content still with For Sale status will be changed to Suspended

■ FAQ

Q1	What is the settlement procedure?
A1	For Tizen Watch paid content sold before September 30, 2024, the expected settlement will be the end of November 2024. However, if the amount to be settled is less than $10 USD, it may not be settled due to fees incurred during remittance.
Q2	How long can users who purchase Tizen Watch paid content use that content?
A2	Users can continue using paid content unless the user deletes it from their device. Previously purchased paid content can be re-downloaded through the Galaxy Store until September 30, 2025.
Q3	If a user who purchased Tizen Watch paid content requests a refund due to the discontinuation of sales, should a refund be provided?
A3	Under the Galaxy Store Terms of Use, we have no obligation to provide refunds due to service interruption.

If you have any questions, please visit Seller Portal > Help > Contact us for inquiries.

Thank you,
Galaxy Store Seller Portal Team

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