Notices

Title
[Galaxy Store & Themes] Notice of change in paid service countries
Date
2021-11-07 13:44:00
Attached File

Dear Seller,

This is the Seller Portal team.


Thank you for your continued support of the Galaxy Store Seller Portal.


As of December 6, 2021 (Korea Standard Time), Galaxy Store will no longer offer paid contents and in-app purchase items 

in the following countries:

Georgia

Tajikistan




As a result, you no longer can distribute paid contents/applications or in-app purchase items in these countries. 

We will automatically exclude aforementioned countries from the list of countries where you distribute paid applications or in-app 

purchase contents. Please note that you can continue to distribute free applications in these countries.


We sincerely apologize for the inconvenience. 

If you have questions, select Seller Portal > Support > Contact us for inquiries.

 

Thank you.

Galaxy Store Seller Portal Team


Seller FAQs

Q: Will I receive a full settlement of revenue from 2 countries mentioned above?

A: Yes, the payment will be processed as per our regular schedule.

 

Q: Am I liable for refund requests from customers 2 countries mentioned above due to this change? 

A: No, there's no legal liability to refund customers from this service change.


Q: Do I have to remove these countries from the app distribution list in the Seller Portal? 

A: No, paid contents will automatically be removed from Galaxy Store in these countries.



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